Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains how to get in touch and what happens once you do.
How to Contact Our Team
The best way to reach us is by email. We read every message that comes in and aim to reply within a couple of working days, though this can take longer during busier periods. Please write to us at [email protected]
If you can tell us upfront what your message relates to — a specific casino, a bonus term, a factual correction, or something else — it helps us route it to the right person and get back to you faster.
What You Can Get in Touch About
- Review and ranking questions — If you would like more detail on how we assessed a particular crypto casino, including coin support, payout speed, or licensing, ask and we will explain our reasoning.
- Corrections — Crypto casinos change their bonus terms, supported coins, and withdrawal limits often. If something on the site looks outdated or inaccurate, please tell us so we can check it.
- Content suggestions — If there is a topic around bitcoin casinos, no-KYC play, or crypto payment methods you would like us to cover in more depth, we are open to hearing it.
- Partnership or listing enquiries — If you represent an operator or a related business and want to discuss a listing, introduce yourself and outline what you have in mind. We keep our editorial process independent, and commercial relationships never decide our rankings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, or you have questions about self-exclusion tools, please say so in your message. We can point you toward relevant resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time.
A Note on What We Can and Cannot Help With
We are an independent review and comparison site, not a casino operator. That means we cannot process deposits, withdrawals, account verification, or bonus disputes on behalf of any site listed here. For issues with your account, funds, or a specific transaction, you will need to contact that casino's own support team directly.
We also cannot provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in your state, or about the legal status of offshore crypto casinos where you live, please consult a qualified tax or legal professional. Rules vary by state, and it is your responsibility to check what applies to you before playing.
What Happens After You Send a Message
Every message is read by a real person on our team. We do not rely on automated replies to close out enquiries — you will hear back from someone who has actually reviewed what you sent. If your question relates to research we have already published, such as our coverage of Best Non GamStop Casinos, we will point you toward the relevant page where it answers what you are asking.
Before You Reach Out
A few quick reminders that might save you a round trip:
- Crypto casinos featured on this site operate offshore, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. We cannot change a site's licensing status or make it available where it is restricted.
- Bonus terms, including wagering requirements and eligibility, are set by the casino, not by us. We report them as accurately as we can, but always confirm current terms directly with the operator before depositing.
- Play is 18+ or 21+ depending on the site and your state's rules. If you are contacting us about access, eligibility, or age requirements, let us know which site so we can give you a precise answer.
Thank you for taking the time to reach out. We aim to keep our coverage of crypto casinos accurate, current, and genuinely useful, and reader feedback is a real part of how we do that.